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Resolved: Mainframe issues causing a number of services to be offline

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Incident Discovery Time: 11:13am on 02/17/2015
Time of Resolution: 01:41pm on 02/17/2015
Services Impacted: GALAXY, Mainframe Applications, OnBase, The Links

Description of Impact

UIS is was offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:13am on 02/17/2015

Services Impacted: GALAXY, Mainframe Applications, OnBase, The Links

Description of Impact

UIS is currently offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links.

Current Status

A shut down and restart of production is about to occur. The ETA for services to get back online is in approximately 90 minutes (1:45 pm).

Next Update: 01:45pm

Previous Update

Incident Discovery Time: 11:13am on 02/17/2015

Services Impacted: GALAXY, Mainframe Applications, OnBase, The Links

Description of Impact

UIS is currently offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:13pm


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